Privacy Policy

Last updated: March 2026

VIS Innovations ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and submit your details through our opt-in forms.

1. Information We Collect

When you submit a form on our website, we may collect the following personal information:

• First Name — to personalise communications
• Email Address — to deliver the requested resource and follow up
• Phone Number — optionally, to arrange a free strategy call if requested
• Business Type and Size — collected via our quiz to personalise your experience

We also automatically collect certain non-personal information when you visit our site, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring URL (how you arrived at our site)
• Device and operating system information

2. How We Use Your Information

We use the information we collect for the following purposes:

• To deliver the requested resource — send your 24/7 AI Receptionist Starter Pack by email
• To follow up — send relevant emails about AI Voice Agent solutions (you can unsubscribe at any time)
• To arrange a strategy call — if you have booked or requested one
• To improve our website — analyse usage patterns to improve user experience
• For advertising optimisation — using anonymised data via the Meta Pixel to improve ad targeting

We will never sell your personal information to third parties.

3. Meta Pixel and Tracking Technologies

Our website uses the Meta Pixel (formerly Facebook Pixel), a piece of code provided by Meta Platforms, Inc. that helps us measure the effectiveness of our advertising. The Meta Pixel may collect information about your activity on our website, including:

• Pages viewed
• Actions taken (e.g., submitting a form)
• How you arrived at our website

This data is processed by Meta in accordance with their Data Policy. You can opt out of Meta's data collection by adjusting your Facebook Ad Preferences.

We also use cookies and similar tracking technologies to track activity on our website and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for collecting and using your personal information is:

• Consent — you have given us clear consent to process your personal information for the specific purposes described above (by submitting our form)
• Legitimate Interests — to follow up on your interest in our services, provided your interests and fundamental rights do not override those interests

5. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required by law. If you ask us to delete your data, we will do so within 30 days.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent at any time by unsubscribing from our emails
• Data portability — request a copy of your data in a machine-readable format
• Object to processing based on legitimate interests

To exercise any of these rights, please contact us using the details below.

7. Third-Party Services

We may use the following third-party services that have access to your data only as needed to perform their functions:

• Email delivery provider — to send you the Starter Pack and follow-up emails
• Calendly — if you book a strategy call, your booking details are processed by Calendly under their own privacy policy
• Meta Platforms — for advertising and analytics via the Meta Pixel
• Netlify / hosting provider — to host and serve this website

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date. We encourage you to review this policy periodically.

---